FAQs(FREQUENTLY ASKED QUESTIONS)
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To undergo Online Training do I need to learn any special software?
Basic functional knowledge of computers, that includes use of keyboard and mouse is required to undergo the online training.
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From which location I can take the online training?
Training can take online training from anywhere. A computer with internet connection in operational mode is the only requirement.
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How can I start training?
You need to click on to the "Log In" link at the top menu to go to the log in page. Enter your username and password in the boxes provided and click "Log in" button. With right username and password you will be able to see the dashboard to access.
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How long my Login Id will remain valid?
As per IRDA norm your log in Id will be valid for:
• Pre-licensing : 50 hours or 14 days whichever happens earlier
• Pre-licensing with professional qualification : 25 hrs or 8 days whichever happens earlier
• License Renewal Course : 25 hours or 8 days whichever happens earlier -
How many times I can change my log in ID?
You can not change your log in ID. Your login id is your URN (Unique Reference Number) which is registered with IRDA.
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How frequently I can change my password?
Your password will changed in following conditions:
a)whenever you log out from your training session because of any reason.
b)After end of every training session that is of 4 hrs.
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How I will create new password?
Every time you will get an auto generated password on your mobile registered with us.
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What is the maximum number of hours one can utilize during a day time for online study?
One can spend a maximum of 8 Hrs during a day in for training modules. A day is counted as "00:00 Hrs to 24:00 Hrs. After completion of 8 hrs system will automatically log out. The maximum time permissible for completion of50 hrs training will be 15 days.
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Can I open multiple windows to cover study material?
You cannot open multiple windows. Even more than one candidates can not use the same computer for Training.
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If i faces a problem while undergoing the Online Training and needs clarifications , to whom does i approach?
This Online Training Portal is provided with the facility for interaction between the learner and the instructor. This is made possible through: E-Mail Chat-Room/Discussion Forum ".e time
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How would the time spent on training will be counted in the minimum prescribed hours?
As per IRDA guidelines, Web site records the time spend on the chapters and other training aspects. Time spent on the revision tests would not be added to minimum prescribed hrs.